FAQ: Clearing

Useful information for our customers

What types of cleaning does Bonshine offer?

We offer our customers the following types of cleaning:

Standard cleaning
Regular cleaning to keep your place clean and tidy, which includes a standard set of services

Spring cleaning
Includes standard cleaning and  extra services

Cleaning after repair
Spring cleaning, which includes removal of construction waste

Express cleaning
We reduce the time of cleaning by 2-3 times.

In what cities does Bonshine operate?

We are constantly working to expand our business to other cities. Follow the link to get an updated list of cities in your country.

How much does cleaning cost?

The cost of cleaning depends on several factors. You can learn more in your application

When do I pay?

You pay after the service has been provided. Please note that when you register your card in the application, the provider charges a one-off sum of EUR 0.10 (or an equivalent amount in local currency) to check it, then refunds the sum to your card within 5-7 business days

Can I order extra services?

You can order extra services directly via Bonshine application by clicking “Add service”

Should I be personally present during cleaning?

Your personal presence during cleaning is not required, however you need to provide access to the premises and explain our cleaner how to lock it up after cleaning is over. At the time of the first cleaning, it is advisable that you stay at your place to agree with the cleaner on the details of the process.

Any more questions about cleaning?

In case of any questions, do not hesitate to contact us.